About topics

Topics can be described as more narrow perspectives within an area. 

Here's an example: If you create an area called "Relationship" you need to narrow it down at the topic-level. You can divide the relationship area into four topics such as:

  • Our relationship with internal and external influencers 
  • Our relationship within the user community
  • Our relationship with decision makers
  • Our relationship with approver/signing authority 

As a result, you narrow an area down with topics until it becomes action-oriented and practical by adding questions.
 

Best practice is to have as few topics as possible in order to keep the total amount of questions to a reasonable amount. However, it's still important that all aspects are identified and covered. In the image below you see the Relationship area with four topics.

 

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